More efficient packing: how to optimise the dispatch process

In logistics, warehousing and e-commerce, the packaging process has a direct impact on the speed and cost of order processing. Unnecessary steps, poorly chosen boxes and a poorly organised workspace cost time and increase the risk of errors. With good organisation, suitable packaging and smart technology, the process can become considerably more efficient.

Organise the workspace logically

Efficient packing starts with the layout of the workspace. Boxes, tape, packing materials and labels must be within easy reach. When staff regularly have to search for materials or walk back and forth, a great deal of time is wasted unnecessarily.

Following a set sequence helps to keep the process organised: collect the product, choose the packaging, protect the product, seal the box and apply the label. It is also a good idea to keep frequently used box sizes close to the packing stations.

Choose the right box

Not every product fits efficiently into the same packaging. A box that is too large requires more filling material and takes up extra space during storage and transport. A box that is too small can make packing difficult and damage the product.

You should therefore choose a range of sizes that suit your most common products. Folding boxes, die-cut boxes, book-style packaging and boxes with adhesive strips each have their own specific uses. A good range of cardboard packaging allows you to use a suitable solution for every product.

The strength of the cardboard must also be tailored to the contents. Single-wall cardboard may be sufficient for light products, whilst heavy or fragile goods require more protection. B-, C- and EB-flute cardboard are used for different packaging requirements.

Minimise the number of steps

A large part of efficiency lies in the small details. When an employee first has to assemble a box, then look for tape, and then seal the parcel several times, the processing time increases.

Boxes with a self-adhesive strip can minimise the need for extra steps. Autolock boxes are also practical when large numbers of parcels need to be processed quickly. In addition, ensure that packing materials, tape and labels are always kept in a fixed location.

With hundreds of parcels a day, even saving a few seconds per parcel can result in significant savings.

Use automation where it pays off

Automation can further speed up the packing process. Examples include scanners for product identification, automated order processing and systems that automatically generate shipping labels.

Not every warehouse needs sophisticated machinery straight away. Often, simple digital tools are enough to deliver benefits. The most important thing is to first identify where the most time is being wasted and then choose a solution that suits the company’s volume and working methods.

Protection remains important

A fast packing process is of little value if products arrive damaged at the customer’s premises. The packaging must therefore always provide adequate protection.

Fragile products, for example, require extra filling material to minimise movement during transport. At the same time, excessive use of protective material should be avoided, as this results in additional costs and volume.

The best solution therefore combines speed with security: packaging that is easy to use and protects the product effectively.

When is bespoke packaging worth considering?

Standard boxes are a practical solution for many businesses. However, when products have non-standard dimensions, a bespoke box can be more efficient. Appropriate packaging reduces wasted space, minimises the use of filling material and can keep the product more securely in place.

For businesses with high dispatch volumes, bespoke solutions can therefore not only improve protection but also contribute to a more efficient packaging process.

Measure and improve

To truly optimise processes, it is important to measure results. Consider, for example, the average packing time per order, the use of different box sizes, the number of errors and any damage during transit.

This data highlights areas where improvements can be made. Perhaps certain packaging materials could be replaced, materials placed closer to the workplace, or certain tasks automated.

Ultimately, efficient packing is all about finding the right combination of organisation, packaging and technology. By organising the workplace logically, choosing suitable boxes and minimising unnecessary steps, logistics companies, warehouses and online shops can work faster, save costs and maintain the quality of their consignments.

This article was produced in collaboration with Cartonhub.