Things are going well in the world of e-commerce. Especially in New York, consumers like to order their products online, porters have heard. The number of packages being delivered to the central lobby of buildings in New York is soaring.
Residents of luxury apartment complexes would all expect the doorman to deliver the parcel right to the door. But in a building with around 500 residents, who order their groceries and their clothes online, the doorman has a day's work to take all the parcels past the doors. If residents are not at home, the trip to the flat is for nothing.
Yet complexes are cleverly capitalising on consumers' ordering urges. For instance, enke buildings are said to have already created special storage areas to ensure it is not a mess in the corridor. To avoid porters having to travel miles per day, some building managers have installed an electronic system. This system allows the doorman to scan every parcel that comes in, after which it alerts the resident that he can pick up the order in the central hallway.
Read the full New York Times article here.
Photo: New York Times
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