Jumbo also does not seem to want to miss the boat in the field of online groceries. The supermarket chain has started a pilot in Utrecht in which it delivers groceries at home. Remarkably, Jumbo has chosen to use existing shops for this purpose.
Delivery via shops
Jumbo delivers goods via the shops. At the DC in Den Bosch, the orders are packed, before being taken to the shops. The supermarket operator then ensures that the order reaches the customer, which is a different working method from competitors such as Albert Heijn, which choose to deliver directly from the DC.
Earlier, chief financial officer Ton van Veen said in NRC Handelsblad that deliveries are made from shops because customers then get a familiar face at the door and not an anonymous delivery person. "We rely on the power of local entrepreneurship. If a product is missing, it can easily be delivered from local shops afterwards. This is how we make the best use of our shop network."
Delivery options
On weekdays, consumers can order their groceries from Jumbo up to 22 hours in advance and the order will be delivered between Monday and Saturday. Consumers pay a 6 euro delivery charge for this service.
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