Logistics orders can now be placed via an app. A new app from De Winter Logistics makes it possible to place orders with a smartphone and then monitor them via track & trace.
De Winter Logistics developed this app because there would be demand for it among customers. Moreover, the logistics company wants to communicate more digitally with customers. "Currently, our customers still submit their orders by phone, e-mail or fax, but customer satisfaction surveys showed that mobile order submission was a big desire ", explains director Marianne de Winter. "Especially since eight out of ten customers have a smartphone in their pocket."
The app will be phased into use in the coming months. During that phasing, the reliability of the app will be tested. For now, the app is only available for Dutch clients who own an iPhone or an Android phone
Editorial LogistiekProfs
Image: Keith Williamson
