Albert Heijn won the title of best logistics webshop of the year with AH.nl. In doing so, it left fellow finalists Topvitamins and Loavies behind.
According to the jury, Albert Heijn scored because of its customer focus and control over the logistics chain, while AH Online also implemented innovative concepts and knew how to present itself well. In recent years, AH.nl has added thousands of new products to its online range. It recently introduced the AH Maaltijdbox: a shopping box with healthy meals. In doing so, the webshop is cleverly capitalising on the popularity of concepts such as HelloFresh.
Focus on sustainability
Yet there are also some areas for improvement for AH.nl. According to the jury, the online supermarket could make some improvements to its commitment to sustainability. AH.nl does its best to deliver with full trucks as much as possible, but Albert Heijn still missed some opportunities in the 'upstream' processes in the chain.
Audience award for Loavies
Loavies went home with the audience award. The webshop in fashion and accessories received no less than 67 per cent of the votes. The jury of the Logistic Webshop of the Year consisted of Egbert Guis (TNO), Bart ter Steege (JungleMinds), Paul Haagh (Groenewout), Harold Krikke (UvT) and Emile van Rijn (EVO).
Editorial LogistiekProfs
