US online startup Home Delivery Service is leaving order fulfilment to robots. Less than ten per cent of orders are processed by staff.
And that’s not the only striking feature of Home Delivery Service. It also promises to deliver orders within the hour. Consumers who sign up to Home Delivery Service receive their online grocery orders within a day for $99 a year. For a small surcharge, the order is delivered within an hour.
Read also:Online supers fall foul of high delivery costs
Online supermarkets versus logistics
It is precisely thanks to the use of robots that the online super can deliver faster. Operational costs would also drop by 50 per cent. The question remains whether a concept like Home Delivery Service will become successful. Online supermarkets mostly struggle with the logistics surrounding fresh produce.
Editorial LogistiekProfs
